I’m having some trouble accessing my view desktops from the UAG. I initially deployed UAG 2.8.1 as I was on horizon view 7.0.2. I deployed the UAG through PowerShell following the instructions from Mark Benson’s post Using PowerShell to Deploy VMware Unified Access Gateway . I didn’t run into any issues during the deployment, and I was able to logon to the admin web gui to add the thumbprint. However, when I try to access the view environment from the UAG either through the browser or the view client I get the following errors.
Through the web (firefox, IE, Chrome):
“ 404 Error Page Not Found “ “ The page you requested (https://MyViewURL/r/EABs8329-282A-3328-7432-A383477587234/certAccept.html?numPages=1) could not be found” “Click to return to Front page.”
Through the view Client:
“ Failed to connect to the Connection Server. The server provided a certificate that is invalid. See below for details: - The host name in the certificate is invalid or does not match.
I thought I might have just converted the certificate incorrectly, so I upgraded my environment to 7.1 and tried using the UAG 3.0. the UAG 3.0 accepts the PFX format I figured it would be easier importing the cert. Using the new PFX format I could not deploy the PowerShell script with it in place. I had to omit the certificate and go back into the web gui and add the cert after the UAG was deployed. When trying to add the certificate using PFX, I received and error message stating “More than one certificate found. Specify an alias from list” . I was able to work around the error by copying the entire alias that was presented with the error into the PFX Alia bar (As suggested in this post “”)). I made sure my Thumbprint was the same as the Thumbprint found on the certs within the connection server. Unfortunately, that did not resolve the issue.
My connection servers are behind a NetScaler load balancer and the connection is working internally. However, going through the UAG I get the errors stated above.
Also, I get this issue whether I point the UAG to the internal vip or directly connected to the Connection server.
Has anyone run into this issue before?