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Mouse cursor problems in horizon

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Hi all,

 

we have installed horizon 7 at two sites with linked clones. Windows 7 32bit is installed.  At one site several users have a Problem with the mouse Cursor. sometimes the mouse cursor stays the loading circle, or the mouse with loading circle or any other mouse Cursor. Only a reboot of the VM helps. The users connect with a Zero Client from dell wyse Modell p20 using PCoIP. Firmware is 5.3.0, horizon is on Version 7.0.2

At the other site everything works fine. where should I start with searching for the error?


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