Hello Commuinity,
This is my first post here and I don't know exactly how to start. I need help and I think to get an overview I tell you my Issue:
for our Hospital, we are implementing Horizon view 7 and we are using Bomgar for remote support. Which is actually a very good tool. Except for linked clones I guess. According to Bomgar Engineering at the moment of the installation the machine registers itself at the server. as soon as this registration is done we see the machines and we can connect to the machine.
for those who still follow, yes for the linked clones, this means we need to add the bomgar-install into the PostSyncScript. This workes more or less good.
BUT as the machine gets deleted and refreshed from horizon view. the PostSync Script runs again and after that we have 2 listings of the same machine in the bomgar console. Which menas after 5 recomposes we have each machine 5 times in the console...
now we are close to my problem and I really hope somebody can help us on this. We thought we could write an uninstall script and use it as the PowerOffScript. But that actually does not work. So one of my questions is does anybody know when (at what point) this PowerOffScript gets executed?
And my second Question does anybody have suggestions how we could fix this issue?
Too add here, this is the only implementation bomgar told us, there ar no API's or something we could use.
I already want to thank you guys for your time reading this post and hope for good suggestions.
Regards
Chris